Frequently Asked Questions

We offer tutoring services for a wide range of subjects, including math (from elementary math to advanced functions and calculus, and everything in between), science (including chemistry, biology, physics, in addition to general science for our younger students), language arts, history, and more. Check our website for a complete list of subjects.

Of course! Contact us and explain the situation and True North Tutors will contact you (usually within 24 hours) and arrange a lesson as soon as possible. While we make no guarantees, we often have success in last-minute preparation, and can also offer ongoing regular tutoring lessons to prevent similar emergencies in the future! Plus, “crammed” information usually doesn’t stick long-term as well as learning done at a slower pace. It is important to go over the “crammed” subject matter again after the test, and our tutors can help ensure that the subject matter will act as a solid foundation going forward.

Our tutors are experienced professionals and educators with expertise in their respective subjects. All are veteran tutors with years of experience, and many are working professionals who apply the concepts they tutor on a daily basis. Our tutors are carefully selected and undergo a thorough screening process.

We match tutors with students based on the student's specific needs, learning style, and subject requirements. This ensures the best possible learning experience.

We provide tutoring services for students of all ages, from elementary school to high school, and select college/university classes.

Of course! Everyone learns differently, and sometimes learning styles and individual personalities do not mesh in a predictable way. Please contact our support team and we will be happy to assign a different tutor for you.

Yes, we offer online tutoring options to accommodate different preferences and needs.

Online tutoring sessions are typically conducted through Google Meet, though other platforms such as Zoom or Teams may be employed at the request of the student. Any platform used will allow students and tutors to interact in real-time, share resources, and collaborate on assignments.

Yes, we offer in-person tutoring lessons, however availability may be limited depending on the geographic location of the student and tutors. We will do our best to accommodate in-person lessons wherever possible.

Our tutoring approach is tailored to each student's individual needs, as every student learns differently. Tutors focus on building a strong foundation, addressing specific challenges, and fostering a positive learning environment.

We offer both one-on-one and small-group tutoring sessions, depending on your preferences and availability. We will also be offering group review sessions in the near future!

Tutoring session durations may vary based on the subject and the student's needs. Typically, sessions are around 60 minutes, but we can customize session lengths if needed. Unfortunately we cannot offer lessons shorter than 45 minutes.

Please contact us to schedule a lesson. By providing the student’s availability, we can ensure that a tutor is available at a time that works for you.

Our rates vary depending on the subject and type of tutoring. After the first couple of sessions, additional sessions are typically pre-purchased in packages. Please contact us for detailed information.

Yes, we offer various discounts and packages. Contact us for more details.

We can provide regular progress reports and updates on your child's performance and areas of improvement as requested. You can also communicate directly with the tutor to stay informed.

We understand that plans can change. We request a minimum of 48 hours notice for any changes to allow for rapid rescheduling. Unfortunately lessons changed or cancelled less than 24 hours before the start of the lesson are non-refundable.

Getting started is simple! Just visit our Home Page and fill out the forms provided and someone will contact you within 24-48 hours.

Yes, we offer trial sessions for new students. It's a great way to experience our tutoring services before committing. For more details please contact us.

All our tutors undergo the Vulnerable Sector Check with their local Police department (depending on their location of residence), as well as individual reference checks.

Feel free to reach out to our customer support team through our Contact Us page. We're here to help!

No, our tutoring approach focuses on individualized learning, so adding another person would disrupt the personalized experience. However, we’d love to work with your friends in their own lessons! Visit https://www.truenorthtutors.com/referral to learn about referral discounts.

Occasionally, we offer group sessions for midterm or final exam reviews, specifically for small groups taking the same course at the same school. These sessions are arranged with an organizing student and cover the full course material over a few days. Contact True North Tutors for more details.